I’ve been in private practice since 1997, and I have had a few IT professionals over the years that have kept my systems running. I’ve been working with Ronin Networks since November 2013, and they have absolutely been the best. They are very knowledgeable and can apply that knowledge to ensure you are running well in your business. Problems that arise from time to time with computers, servers, software and so on are quickly, professionally and completely handled. I can come to them with questions and know I will always get an honest, correct response. My office is about one hour away from where they are located, but with remote access and Ronin Network’s quick response time, They might as well be right next door. Ronin Networks came recommended to me from a friend of mine, and I’d like to recommend them to my friends. You won’t go wrong with them. They really knows their stuff and will be there for you when you need them. I highly recommend Ronin Networks for all your computer needs.
Dr. Robert DeBease, Alternacare Holistic Healthcare and Weight Loss Clinic | www.alternacareinc.com
My top IT concerns are:
Server/Network security
Server/Network stability
Reduced downtime when there are issues
Data backup
Ronin Networks takes care of all of these and more. For small businesses, the tendency is to try to do IT in-house, and we tried it for years. The IT issues took away valuable time from our employee’s main job and created a situation in which the employee was expected to perform two separate jobs. Ronin Networks has been a godsend, providing expertise in IT paired with a knowledge of the needs of small businesses. Ronin Networks has reduced downtime on the network, responds promptly to any issues that crop up, takes security seriously, and freed our employees to concentrate on what they were hired to do.
Lillian Yielding, Atlanta Rigging Systems www.atlantarigging.com
Chris Uno, president of Ronin Networks, has managed information technology in my medical practice for the past 3 years. During this time, he has been a tremendous asset. I opened my practice using an electronic medical record but was never able to fully utilize the program. Typically, this was due to inadequate hardware and networking in place prior to enlisting his help. When Chris starting working in my office, he was able to make a rapid assessment of my practice needs and prioritize, in a cost-effective manner, the most efficient updates to hardware. He then installed and has maintained both hardware and software updates on a EMR system which now is fully functioning and is finally making my daily operation less challenging and stressful.
In addition to his professionalism and competence, I appreciate his helpful attitude in making himself available when I need him. As a fully computerized office, network downtime can be devastating. He is readily available by phone and is able to VPN into our system to trouble shoot if emergencies arise. He has been instructive in helping me understand my system and to avoid typical pitfalls in my network.
I can recommend Chris and Ronin Networks, without reservation for your IT services.
Thanks for keeping me on line!
Michael L. Smitherman, M.D., Atlanta Arthritis Center, P.C. www.atlantaarthritiscenter.com
Chris Uno has been handling all of my dental office computerization, both software and hardware issues for the last five years, he has helped me sort out previously unsolvable computer problems my vendor couldn’t solve when we initially got it about five years ago and he has done my entire new and state of the art new network three years later. He helped me properly upgrade our system by finding the proper file server and work stations, hubs etc. without over spending. We were able to get exactly what we needed for our specific software needs. He has done and still does an exceptional job.
I have a very complex network of 21 computers that has advance digital imaging, practice management software, internet hub and firewall functions. Chris has enabled me the capability to backup my precious data to an off site data storage facility every evening when we are not open keeping it safe in case the office becomes destroyed or damaged. My dental practice is near paperless and uses both digital x-rays and digital photography over a network. We are about to add voice activated software and know this will be done will minimal to no glitches. I use one of the most popular programs in all of dentistry and before Chris’s help my computer system was nothing less than a nightmare of problems which created a huge amount of stress and barriers to production.
Chris Uno, on the other hand, professionally dove into our computer problems, both hardware and software and put sanity into a system. Instead of telling me all the reasons he couldn’t get things operating properly he just fixed it and then explained to me the cause either hardware or software. Additionally, he makes the appropriate vendor take responsibility for their mishaps and gets their products working the way they were intended to. He has followed up with vendors and made them honor their warranties replacing hardware as needed and all I have ever had to do with this is just say thank you.
It is very clear to me that Chris is very passionate about his work and knows how to get the job done saving both time and money.
Thank you Chris!
Joel R. Benk, DDS , www.atlantadentalcenter.com
There are few choices made in the course of business that affect the overall operation of our practice more than the selection of just the right computer technical support vendor. Fortunately, we found Ronin Networks almost five years ago, and this has consistently proven to be one of the best decisions for our office. Christopher Uno, owner of Ronin Networks, has provided outstanding technical advice and service.
Initially, Chris conducted a detailed review of our then-current network and made recommendations for improving and expanding computer services within our office. Chris successfully addressed issues resulting from our aging equipment and streamlined our network infrastructure. Chris successfully implemented and continues to maintain a secure network system with wireless access that has allowed our medical office to transition to an electronic medical record without sacrificing the security and privacy of our patients’ medical information. Chris continues to recommend, install and maintain hardware to streamline the workflow in our practice.
As an electronic medical office, we rely on the functionality of our computer network. Initially, we were concerned that, as a smaller company, Ronin Networks would have a difficult time providing emergency coverage to our office. However, the personalized attention that we have received has far exceeded our expectations. Chris has been available to assist us during every emergency situation we have encountered. He is often able to access our network remotely to diagnose and correct problems immediately, helping to minimize the effects on our daily operations.
I can say, without hesitation, that Ronin Networks is the best choice anyone could make for their IT services.
Tiffani Hamilton, MD, Hamilton Dermatology www.hamiltonderm.com
